| General
Below are the answers to the most frequent technical questions regarding the game Didi & Ditto (Kindergarten). If you cannot find a solution to your problem here,please
use our online support form.
Q: How can I determine what version of the game I have?
A: The version number of your game is printed on each disk, just left of the Copyright information on the edge. The version number starts with a letter "V" and is followed by 2 or 3 digits separated by dots.
Example: V 1.0.1.
Q: How can we save our progress in the game?
A: You can access the save menu by pressing the F3 key on your keyboard. In the save menu screen, all you need to do is click in one of the available game slots. The next time you play, you will be able to load back your saved game(s).
Macintosh Specific
Q: I get an error message when trying to install the game under the new Mac OS X 10.4 (Tiger). What can I do?
A: If you have the new Mac OS X 10.4 (Tiger) operating system, you may see an error message saying:
"Not all files have copied properly" or "The program has not been installed"...
If it is the case, you will need to download the updated version of the installation program from the Web page at this address:
http://www.kutoka.com/_en/support_TIGER.html
Just click on the above link to get there.
Windows Specific
Q: There is no manual for the game in the retail box I purchased. Are there instructions for the game?
A: Yes. During the installation of the game, an electronic manual was copied on the hard disk of your computer. To use it, follow these steps:
1. Click on the Start button.
The Start menu appears on your screen.
2. Move the mouse cursor on All programs (or simply Programs with Windows 98, ME and 2000).
A sub-menu appears on your screen.
3. Locate the Kutoka folder. In it, click on the "Instructions Manual" item under Didi & Ditto.
The manual opens inside a Web browser.
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Q: A message tells me "This Application cannot run." when I insert the disk in my CD-ROM drive. I cannot install the game on my Windows XP computer. What can I do?
A: Follow these steps to work around this issue:
1. Click on My Computer in the Start menu.
The My Computer window appears on the screen.
2. With the right mouse button, click on the Didi & Ditto CD-ROM in the CD-ROM drive icon.
A context menu appears on the screen.
3. Click on Open in the menu.
The contents of the Didi & Ditto disk appears on your screen.
4. With the right mouse button, click on the Install icon (the icon of Ditto the blue beaver).
A context menu appears on the screen.
5. Click on Properties in the menu.
A properties window appears on your screen.
6. Click on the Compatibility tab inside the window.
7. Check the box named "Run this program in compatibility mode for: " and select Windows 2000 or Windows 98 in the list just below.
8. Click on the OK button to save the modification.
The properties window closes. You can now re-insert the disk in your CD-ROM drive to start the installation program.
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