Frequently Asked Questions and Technical Support

Below are the answers to the questions we are asked the most often. If your question is not answered please visit our web site at: You can also contact our technical support service via e-mail at or by phone at 1-877-8KUTOKA, Monday through Friday between 9AM and 5PM (Eastern Time).

Q: What are the other Mia games available on the market?

A: Mia “The Bugaboo Bugs” (Reading); Mia “Romaine's New Hat” (Science); Mia “The Kidnap Caper” (French or Spanish as a second language) and “Click and Create with Mia” (Creativity).

Q: Should there be an instruction manual in the retail box?

A: This is the full instruction manual in html format. There is no paper instruction manual in the box.

Q: How do I know what version of the game I have?

A: The version number of your copy is written on the disk, just left of the Copyright notice. The version begins with a V and is followed by 2 or 3 digits. (Example: V 1.0.1)

Q: Is it possible to skip certain parts of the game to move faster into the game?

A: Yes. Press the space bar on your keyboard to skip the animated movies or the instructions for an activity. You can also press the “F12” to skip an activity.