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Technical Support
Online Support Form
Please use the form below to send us
technical questions regarding our products.
A technical support representative
will reply within 48 hours.
First name:
*
Last name:
*
Email:
*
Telephone:
1 -
-
-
For which one of our games do you require assistance?
--
Mia : Word Copter
Mia : Reading (DVD)
Mia : Science (DVD)
Mia : Math (DVD)
Mia : Language (DVD)
Mia : Reading (CD)
Mia : Science (CD)
Mia : Math (CD)
Mia : Language (CD)
Mia : Click & Create (CD)
Didi and Ditto : Kindergarten
Didi and Ditto : First Grade
Didi and Ditto : Preschool
Ollo in the Sunny Valley fair
Moop and Dreadly : The Treasure on Bing Bong Island
EazySpeak : French
EazySpeak : Spanish
Creatures : Village
Creatures : Exodus
Other
Which version of the game do you have?
(Example:
V 1.0.1
. The version number of your game is printed on each disk, just left of the Copyright information on the edge. The version number starts with a letter
V
and is followed by 2 or 3 digits separated by dots. )
On what operating system are you playing the game?
--
Windows 98
Windows ME
Windows 2000
Windows XP
Windows Vista
Windows 7
Mac OS 9
Mac OS X 10.1 (Puma)
Mac OS X 10.2 (Jaguar)
Mac OS X 10.3 (Panther)
Mac OS X 10.4 (Tiger)
Mac OS X 10.5 (Leopard)
Mac OS X 10.6 (Snow Leopard)
Other
Description of the problem:
Do you see an error message appear on the screen?
No
Yes
If you do, what does the message say?
When does the problem occur?
During the installation
When the game starts up
During the play
Other
Store name:
Store location: